@twinnysurfco

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Customers Say

Customers love the soft feel, comfortable fit, quality material, and unique designs. Many mention that the fit was as expected, and the fabric feels like a classic worn-in sweatshirt. Customers also appreciate fast shipping and quick customer service.

AI-Generated from the text of all reviews

✔️ Comfort ✔️ UNIQUE DESIGN ✔️ HIGH QUALITY ✔️ OCEAN HUES ✔️ FAST SHIPPING ✔️ FIT ✔️ CUSTOMER SERVICE

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Rhea
Very cute and comfy!!
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Sophia M.
Amazing customer service! Even better mission behind the project! Cant wait to order more and spread the word!!
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Kindal L.
I absolutely love this sweatshirt! I’ve been wanting it for months and finally bought it for myself for my birthday. I would honestly buy another in a second color. I love the fit... see more below
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Summer S.
I love this sweater! It's super comfortI love this sweater! It’s super comfortable and the design is really cool. Can’t wait to wear it everywhere.

Frequently Asked Questions

  • Environmental Commitment

    • 1 Pound of Trash Removed: Every purchase funds the removal of 1 pound of ocean-bound trash through Clean Hub.
    • Eco-Friendly Inks & Dyes: We use water-based inks and low-impact dyes, both OEKO-TEX certified.
    • Sustainable Cotton: Sourced from U.S. Cotton Trust Protocol members, reducing environmental impact.
    • Minimal Packaging: No dust bags, or tags. Only the product and necessary shipping materials

    Ethical Practices

    • Fair Labor: Our products meet WRAP, Sedex, and Fair Labor Association standards.
    • Printed in the USA: Supporting local economies and lowering our carbon footprint.

    Certifications:

    • OKEO-TEC 100 Standard
    • U.S. Cotton Trust Protocol,
    • WRAP
    • Sedex
    • Fair Labor Association
    • CleanHub
  • Shipping may take up to 7 business days, with 1-3 days for processing.

    Some items may arrive in separate packages.

    If you don’t receive a tracking number within 4 days, contact us.

    You'll receive tracking details once your order is processed.

    Expect delivery in 10 days or less.

  • We offer free returns with no shipping charges if your original order included Redo.

    All returns must follow our returns policy.

    If Redo wasn't included, you can still return, but you'll cover the shipping costs.

    Hats cannot be returned or exchanged for sanitary reasons.

    Start a return or exchange here.

    View our refund policy

  • If your package is lost or damaged, email us at support@twinnysurfco.com.

    Our customer service team is always ready to help with a fast response time—just check our reviews!